Customer Reviews and Testimonials For Mercury Cars

Testimonials 3.9/5 based on 75 reviews

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DANIEL ARLETT

"Only a few minutes late but not a problem. Cost wise, the journey was about 6 pounds more expensive than a black cab. The journey met my expectations."

PAUL SMITH

"Excellent service!"

ANNELIES JANSSENS

"Sid they didn’t get the booking"

THORALD WILLIAMS

"Outstanding!"

MATTHEW BARTRAM

"everything was great"

FEI YA LAI

"pleasant experience"

VANESSA ADONIS

" ."

JONATAN

"Taxicode sent the wrong car (way too small even though I told them the measurements of every bag). Additionally, they communicated poorly and gave the taxi driver the wrong time and he appeared 1h early. Driver was helpful and friendly."

JONATAN

JULIE MORGAN

"Easy on time and decent value"

GEORGE MAYOR

"Driver gave very good service, interesting conversation as he drove us to the nearest pick up spot at Paddington station. All very good."

AUDREY DELPIERRE

"Good"

SILVIA COSSO

"The driver was extremely kind and lively. He was healthy and also wearing a safety mask, which is reassuring and shows consciousness when dealing with clients during the coronavirus outbreak. Thanks!"

SILVIA COSSO

"The driver was visibly coughing, speaking with me with no mask on, Also, he did not want to believe I've already paid the drive by card, and he even wanted to take my phone in his naked hands to take a picture of the receipt. I took a taxi to minimize the risk of contagion, and it turns out that I have increased it exponentially. These people put customers at risk with their recklessness, and if they show the slightest symptom should not go to work."

ETHAN CARROLL

"He did get a little lost. But he was exceptionally nice. We almost missed him though because it’s hard to identify him as a taxi driver. "

JAMES CHLUP

"Arrive"

IZSAK SZIKRA

"Great driver, superb service!"

ESRA SOYSAL

"Our journey was at 02:30 and the driver came at 03:00. He said the actual driver was asleep so he came to make us a ‘favour’. I do not know how this is a favour if I have already paid 63 pounds. Also, we paid extra for a Mercedes E-Class but we did not have that. Even though we were late to the airport and had a very different vehicle, no one offered us to give our money back. Overall it was a very bad experience and we do not recommend."

ESRA SOYSAL

IAN PRICE

"The GPS system used by the driver, let him down badly in the Croydon area taking us round and round in circles which added about 40 minutes to the journey time. Eventually it came good, I felt sorry for the driver as he did his best. and he drove very well and safely ? The delay didn't cause any real problems. I did tip the driver at the end of the journey."

MARI RUTI

"He was great. Already left a tip."

NADINE VIGNEROL

"Very classy service !"

MAGGIE WANG

"👍"

TIM SUITER

"Good service"

WEI WU

"He's a good bloke."

CLARE WILSON

"I received a call an hour before I was picked up saying that the car I requested was not available and so they would send a cheaper car. I was promised a refund in terms of the difference in service and I have not received anything. Put me off using the service again."

NEIL DURBRIDGE

"Car for the journey out was falling apart. Driver found a good route around traffic though. "

CATHERINE COLBOURNE

"I called the taxi operator in the morning of the journey to ask if the seats would go down to accommodate all the kit I was carrying- they said yes all the seats go down, this was not true The driver was 10 mins late, no phone call or warning. He was rude and unhelpful When I asked about why I was told that the seats go down on his car he said- they will literally tell you anything ! We did fortunately get everything in and there was a spare seat so another member of our film crew wanted to also go in the car. The driver was very aggressive about not allowing this - I understand it may be your policy but he was rude! we had a miserable trip with an angry driver who had nothing good to say about your service - this is why I use Uber and Addison Lee, I have never had an experience this negative with them "

CATHERINE COLBOURNE

IAN THOM

"Just like it said on the tin!"

MIRIAM BALBONI

"The driver was on time. All good "

YU PING TAN

"Really nice driver! "

MAKAYLI ALLENDER

"The driver was supposed to pick me up at 9:45 pm, and arrived at 9:55 pm."

JESSICA LEE

"Really lovely driver, who didn’t mind us being a few minutes late for him. Would thoroughly recommend your service. Thank you. "

RICHARD BRADSHAW

"Toyota Yaris was provided instead of executive car."

PETER BEAR

"All perfect"

CHRISTOPHER GODBER

"Good service drivers polite and engaged in conversation i tipped drivers"

RICHARD FEREDAY

"It was a 2010 Toyota Prius. Not as good as a Mercedes. "

RICHARD FEREDAY

"It was a 2010 Toyota Prius. Not as good as a Mercedes. "

EVELYN ROCES

"Tip was given to the driver "

ELAINE TOPHAM

"Driver was on time very pleasant and agreed to return for us the next day at a set time which he did and we arrived at the coach station on time"

MORAG THOMSON

"Lovely driver who arrived slightly early !! Great job !!"

ANDREW RAMROOP

"For the first time, you have sent me a driver who arrived on time, drove efficiently and did not spend time tally with others on the phone. "

MOSHE ASHKENAZI

"Very nice and professional Driver, very nice person we will defiantly use your service again!"

MARIA BERGMAN

"He was only 5 mins late because he had problems finding the house. There's no obvious number on it."

MARIA BERGMAN

"He was only 5 mins late because he had problems finding the house. There's no obvious number on it."

MARTHE FLEISCHER

"It was an ok car, but no room for the 3 suitcases I specified on the order, so we had to have one suitcase in our lap."

KELVIN EATON

"Pleasant and stress free."

PAUL CHAMPION

"Very polite and efficent"

ANNA MAJEWSKA

"All went well"

CHRISTOPHER LARSON

"On a schedule had to hail cab. Driver lied that he was there. Said I had given wrong address which was easy to dispute as I shared a screenshot of the booking with correct address. Hoping Taxicode does not pay mercury as they were a no show. Taxicode CS has been helpful so far in effort to get refund. "

MARK GBILLAH

"Your reservation team sent the wrong flight details to my mail box on the day of of my pick up even after I had called the previous day to change my flight details because of a flight cancellation. I arrived and waited an hour before the driver showed up. I called your help desk who told me the driver was at the airport but that was incorrect. Your drivers seem to only be willing to call local numbers and not international numbers which is absurd and unacceptable! Your driver was again late for my return trip and didn’t call to let me know he was around but sent a text! He also didn’t show up with the Mercedes E Class I paid for but a less comfortable Audi."

MAHESH KUMAR MALISETTY

"Very good ride. On time."

MATTHEW LEE

"London traffic"

CHRISTINE UPTON

"Excellent service from our driver. Just a pity we wasted time looking for a Mercedes when he was in an Audi! We already gave the driver a tip."

ADRIAN FIELDING

"Driver very good arrived early which was great, very chatty and friendly My only negative was seemed a little expensive £47 Compared to taxi back at £22! But at least we were "

AMANDA COLLINS

"Great customer service"

JANE JONES

"Very good experience thank you"

ROBERTO

"Perfect"

ALAN SOUTHGATE

"Great experience all round. Prompt, courteous and very smartly dressed driver. Will definitely be using again. "

SEAN FLYNN

"I did not receive confirmation of my booking for 5 hours! I subsequently booked elsewhere and could not cancel the book via telephone as I was put on hold for 30 mins on (4) occasions) and when I selected 0 to leave a message. the call hung up! I eventually go a hold of the car company 90 mins before my booking and explained the situation. After all of that their driver STILL turned up!! Very very disappointing."

STELLA MAHR

"Very good "

PENELOPE AYLESFORD

"There were no problems and nice drivers. Thank you! (we gave them a tip!!)"

MATEJ TRAMPUS

"Really bad service. I've got confirmation in mobile app that the driver will be there on time, but it was not. When checking with the call center, I've got wrong information about expected arrival time (multiple times!). It would be faster for me if I just took a bust. One the driver arrived, he was really polite. The drive was also OK."

CESAR CORRALES

"Wasn’t there when we exited . Came 10 mins later. Terrible route planned - and kept on making errors so we ended making circles all the time. Very unsafe driving almost as if he never had driven in London roads. Very poor vehicle conditions. I had to navigate almost entire route since he was incapable. "

CESAR CORRALES

KATHERINE MORRIS-COOPER

"Reliable and friendly"

MOHD SHAHREEN SHUIB

"Awesome driver with great service"

JOANNA BROADBENT

"Very friend pleasent "

TINA KALLIMANI

"I gave a tip directly to the driver"

LORENA DARNELL

"The driver went to the wrong address. He only found me when he was finding a place to turn around. Almost missed my train"

ANOUSHKA ADIE

"Very lovely and efficient driver"

ANN VAN DEN BOSSCHE

"Awful service or lack thereof! Driver was not at agreed pick-up point. I called twice and was told that the driver was stuck in traffic. I waited 25 minutes and took another cab in the end."

JOHN DRAYTON

"Asked for cash payment when already paid by card. Refused of course but driver provided with wrong info."

CLAUDIA CORCIONE

"The driver was very kind and professional. Our flight was delayed but he was checking it before he came to pick us up. We had to wait 10 minutes for him to arrive but we only noticed it much as it was around 1am and we have two kids. The return time was perfect. Thank you."

DANIEL ARLETT

"Only a few minutes late but not a problem. Cost wise, the journey was about 6 pounds more expensive than a black cab. The journey met my expectations."

PAUL SMITH

"Excellent service!"

ANNELIES JANSSENS

"Sid they didn’t get the booking"

THORALD WILLIAMS

"Outstanding!"

MATTHEW BARTRAM

"everything was great"

FEI YA LAI

"pleasant experience"

VANESSA ADONIS

" ."

JONATAN

JULIE MORGAN

"Easy on time and decent value"

GEORGE MAYOR

"Driver gave very good service, interesting conversation as he drove us to the nearest pick up spot at Paddington station. All very good."

AUDREY DELPIERRE

"Good"

SILVIA COSSO

ETHAN CARROLL

"He did get a little lost. But he was exceptionally nice. We almost missed him though because it’s hard to identify him as a taxi driver. "

JAMES CHLUP

"Arrive"

IZSAK SZIKRA

"Great driver, superb service!"

ESRA SOYSAL

IAN PRICE

MARI RUTI

"He was great. Already left a tip."

NADINE VIGNEROL

"Very classy service !"

MAGGIE WANG

"👍"

TIM SUITER

"Good service"

WEI WU

"He's a good bloke."

CLARE WILSON

NEIL DURBRIDGE

"Car for the journey out was falling apart. Driver found a good route around traffic though. "

CATHERINE COLBOURNE

IAN THOM

"Just like it said on the tin!"

MIRIAM BALBONI

"The driver was on time. All good "

YU PING TAN

"Really nice driver! "

MAKAYLI ALLENDER

"The driver was supposed to pick me up at 9:45 pm, and arrived at 9:55 pm."

JESSICA LEE

"Really lovely driver, who didn’t mind us being a few minutes late for him. Would thoroughly recommend your service. Thank you. "

RICHARD BRADSHAW

"Toyota Yaris was provided instead of executive car."

PETER BEAR

"All perfect"

CHRISTOPHER GODBER

"Good service drivers polite and engaged in conversation i tipped drivers"

RICHARD FEREDAY

"It was a 2010 Toyota Prius. Not as good as a Mercedes. "

RICHARD FEREDAY

"It was a 2010 Toyota Prius. Not as good as a Mercedes. "

EVELYN ROCES

"Tip was given to the driver "

ELAINE TOPHAM

"Driver was on time very pleasant and agreed to return for us the next day at a set time which he did and we arrived at the coach station on time"

MORAG THOMSON

"Lovely driver who arrived slightly early !! Great job !!"

ANDREW RAMROOP

"For the first time, you have sent me a driver who arrived on time, drove efficiently and did not spend time tally with others on the phone. "

MOSHE ASHKENAZI

"Very nice and professional Driver, very nice person we will defiantly use your service again!"

MARIA BERGMAN

"He was only 5 mins late because he had problems finding the house. There's no obvious number on it."

MARIA BERGMAN

"He was only 5 mins late because he had problems finding the house. There's no obvious number on it."

MARTHE FLEISCHER

"It was an ok car, but no room for the 3 suitcases I specified on the order, so we had to have one suitcase in our lap."

KELVIN EATON

"Pleasant and stress free."

PAUL CHAMPION

"Very polite and efficent"

ANNA MAJEWSKA

"All went well"

CHRISTOPHER LARSON

MARK GBILLAH

MAHESH KUMAR MALISETTY

"Very good ride. On time."

MATTHEW LEE

"London traffic"

CHRISTINE UPTON

"Excellent service from our driver. Just a pity we wasted time looking for a Mercedes when he was in an Audi! We already gave the driver a tip."

ADRIAN FIELDING

"Driver very good arrived early which was great, very chatty and friendly My only negative was seemed a little expensive £47 Compared to taxi back at £22! But at least we were "

AMANDA COLLINS

"Great customer service"

JANE JONES

"Very good experience thank you"

ROBERTO

"Perfect"

ALAN SOUTHGATE

"Great experience all round. Prompt, courteous and very smartly dressed driver. Will definitely be using again. "

SEAN FLYNN

STELLA MAHR

"Very good "

PENELOPE AYLESFORD

"There were no problems and nice drivers. Thank you! (we gave them a tip!!)"

MATEJ TRAMPUS

CESAR CORRALES

KATHERINE MORRIS-COOPER

"Reliable and friendly"

MOHD SHAHREEN SHUIB

"Awesome driver with great service"

JOANNA BROADBENT

"Very friend pleasent "

TINA KALLIMANI

"I gave a tip directly to the driver"

LORENA DARNELL

"The driver went to the wrong address. He only found me when he was finding a place to turn around. Almost missed my train"

ANOUSHKA ADIE

"Very lovely and efficient driver"

ANN VAN DEN BOSSCHE

"Awful service or lack thereof! Driver was not at agreed pick-up point. I called twice and was told that the driver was stuck in traffic. I waited 25 minutes and took another cab in the end."

JOHN DRAYTON

"Asked for cash payment when already paid by card. Refused of course but driver provided with wrong info."

CLAUDIA CORCIONE

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What our customers say

Testimonials 3.9/5 based on 75 reviews